There's no catch. Seriously. We've worked with thousands of clients, creating hundreds of thousands of requests with our service. We've an awesome team on top of a bullet-proof process to deliver great work, with a great experience, at a flat-rate.
You got it! You will have your personal freelancer and can send as much work as you want. Don't forget, they are human, so you won't get everything back insta-magically, but you'll never be limited with how much you can send in.
No problem. Just email our client support team and we will immediately pair you with a freelancer that is a better fit.
Of course. Just login to your account and cancel the plan prior to your next billing cycle. If you have already been billed, your cancellation request will not take effect until the following month. Unfortunately, we do not offer prorated refunds or cancellations for unused time.
After you sign up, you must complete onboarding, which takes 1-2 business days. After onboarding is complete and your freelancer match is made, you'll be off to the races!
Everything we do takes at least 1-2 business day, sometimes more. Something that's complicated or has a lot of moving parts will obviously take more time. Use your common sense!
You can send in as many requests as you want and your designer will work through them like a production line. Sometimes our timelines take longer than your business needs. If you have lot of work, then we recommend hiring additional freelancer and meet your deadlines.
When you hire a new freelancer, we give you 72 hours to decide whether they meet your needs. If you don't find them to be extraordinary, we'll not charge you (and you can even keep any work completed during the trial).